State of INFOCOM October 2017
We had problems once again during the last reporting cycle with reports getting delivered. The website was generating the reports and sending them. The issue was the receiver rejected the email because it came from a Dream host email server and it thought it was spam. Not all email recipients rejected the email, it was the usual suspects like yahoo and AOL.com. My solution is to try and route the email so it doesn’t look like it is coming from Dream host. I hope this will improve the delivery results of the reports. I’m looking into solutions and I’m testing as I can to see which one has the best results. Moving to the new site5 host may not give us any better results than Dream host so I’m hoping the solution I’m working on is the permanent solution.
I’m going to hold the deployment for the new SFMCA website until I get the email delivery solution working for the reports and awards on the main site before going forward. No need to replicate our problem on the new SFMCA site.
As always if you have any questions, please let me know. I’ll get back to you as soon as I can.
In closing, here’s the pingdom stats for September 2017.
Response time: 735 ms
Mark “Slayer” Anderson
Lieutenant General, SFMC